Dispatch
Shipping costs:
- For orders up to €29, the shipping costs are €3.95.
- From €29,- your order will be delivered free of charge to your home in the Netherlands and Belgium by PostNL .
Delivery times:
- Next business day: Orders placed on a business day before 2:00 PM, marked "In stock", will be packed the same day. You will receive a Track & Trace code to follow your order. PostNL aims to deliver the order the next day.
- Out of stock: The expected delivery time is stated with the product. You will receive an email with the exact delivery date.
- Split deliveries: Your order will be shipped as soon as all products are in stock. We do not ship orders in parts.
Delivery options:
- When ordering, you can indicate where and when you want to receive your order, including evening and Saturday delivery.
- Collection from a PostNL collection point is also possible.
- In case of absence, the package can be delivered to the neighbors or to a nearby collection point.
- Always check carefully that you have entered the correct address. In the event of a return due to an address error, the shipping costs will be charged for a second shipment.
Specific for Belgium:
- The recipient name and/or company name on the package must exactly match the registered names on the address in question. Packages will be returned if they do not match. Costs for resending after return are at your own expense.
Payment
- You can pay with Credit Card, Ideal, PayPal, Apple Pay and Klarna.
- You can pay afterwards with Klarna
- All prices listed by Doctor Comfy Sleep include VAT.
Holiday Delivery in 2024
New Year's Day - Monday, January 1:
- Affects the delivery time. Please take into account possible delays due to busy PostNL.
Easter Sunday and Easter Monday - Sunday March 31 and Monday April 1:
- Orders placed after Friday March 29th 2:00 PM will be packed and shipped on Tuesday April 2nd, if in stock. You will receive your package on Wednesday April 3rd.
King's Day - Saturday April 27:
- Does not affect the delivery time of your order.
Ascension Day - Thursday May 9:
- Orders placed after Wednesday May 8th 2:00 PM will be packed and shipped on Friday May 10th, if in stock. You will receive your package on Saturday May 11th.
Pentecost - Sunday 19 and Monday 20 May:
- Orders placed after Friday May 17th 2:00 PM will be packed and shipped on Tuesday May 21st, if in stock. You will receive your package on Wednesday May 22nd.
First and Second Day of Christmas - Wednesday 25 and Thursday 26 December:
- Orders placed after Tuesday 24 December 20:00 will be packed and shipped on Friday 27 December, if in stock. You will receive your package on Saturday 28 December. Please take into account possible delays due to the busy PostNL .